An emergency road kit is something every driver should travel with. In the event of disaster it can reduce both stress and cost. You can have a spare tire for that flat, jumper cables to restart that battery, and if you really want to be prepared the number of a good tow service.
Some problems cannot be fixed by the side of the road and already having the number of a good tow service ensures your auto will be taken care of. Choosing a reliable tow company is like vetting any kind of contracted service. You have to know exactly what to look for. Here are the most important factors you need to consider when vetting a tow company.
The first thing you want to look at is availability. Obviously, you want to choose a service that will be there when you need them. Since you cannot be certain when an emergency might happen 24/7 availability is a prime factor to consider. You do not want a service that may be inconveniently closed when your breakdown or accident occurs. Luckily, a quick search for any 24 hour towing services Thornburg VA will provide you all the 24/7 companies in your area.
Availability also refers to their range. Tow companies cover a certain area and if you break down outside of it you could be in trouble. So you want to look at services with an unlimited range or an area of operation where you normally commute. You may not be able to tell when a breakdown or accident will occur, but most likely they will happen during your normal nine-to-five day-to-day. So if you choose a tow company that covers the area you frequent the most chances are a lot better they will be able to come to your aid.
Reputation is the second thing to look for. The last thing you want is an unreliable service transporting your vehicle. So look at ratings and reviews and find the tow companies consumers and sites rave about. You can even ask your insurance agent who they use. Once you have a few names visit their website if they have one or call them directly. Ask for references. Make sure they have proper licenses and insurance to legally operate in your area. Finally, if you really want to go the extra mile check for any complaints filed against them. You want to stay away from services with dissatisfied customers in their wake. You also want to avoid tow companies that make it hard to find their credentials, have no references, and bear a multitude of complaints filed against them.
A final factor is the additional services tow companies offer. Many tow services offer programs like roadside assistance. They will come and fix a flat, jump your car, or even give you some gas if you need it. Such programs prevent you from the cost of a tow by fixing smaller problems roadside. They also provide you with peace of mind that if you break down help will be on its way. In many cases, roadside assistance may be covered by your existing insurance.